Contact us

We are here to help

Publisher onboarding, tag help, payouts and partnerships. We reply within one business day (Mon–Sat, Pakistan time).

Overview

Talk to a real team

Publishers, advertisers and partners can reach us by email or the form below. Tell us your account email and domain, and we will check your account before we reply.

Before you write

Get a faster answer

Include your publisher account email, the site domain and, if it is about a tag, the ad unit name. For payout questions, mention the invoice month. This lets us check your account straight away.

Who to contact

Pick the right inbox

Publisher support (support@msadsnetwork.com) handles accounts, site review, tags, ads.txt, reports, KYC and payouts. Partnerships (partner@msadsnetwork.com) handles DSPs, SSPs, ad networks and XML/JSON feed integrations. Advertisers can sign up on the DSP directly and email support for help with campaigns or creative review.

New publishers

Questions about site review, ads.txt or where to place tags.

Existing publishers

Reports, floor prices, KYC, payout methods and invoices.

Advertisers

Campaign setup, creative review and larger budgets on the DSP.

Partners

OpenRTB, XML or JSON demand integrations and supply partnerships.

FAQ

Frequently asked questions

How fast do you reply?

We aim to reply within one business day, Monday to Saturday, Pakistan time.

Where is your office?

MS TECH IT PRIVATE LIMITED, Shah Latif Town, Sector 17-A, Karachi 75030, Sindh, Pakistan.

I forgot my password. What should I do?

Use the "Forgot password" link on the publisher login page. If you still cannot sign in, email support with your account email.

  1. Send your message

    Use the form or email the right inbox with your account email and domain.

  2. We check your account

    Our team looks at your sites, units, reports or invoices before replying.

  3. You get a clear answer

    We reply with the fix or the next step, usually within one business day.